Ensuring Business Integrity
ERIKS Business Code of Conduct sets out our expectations for employees and is available on the intranet. Employees are encouraged to contact their local HR business partner or the compliance team if they have any questions about compliance and behaviour issues.
Each ERIKS business is responsible for ensuring compliance with the Code of Conduct. The Group’s Internal Auditing department has an unrestricted right to receive information and to carry out audits, subject only to mandatory legal restrictions. Employees are periodically required to acknowledge their receipt and agreement with the Code. In addition, ERIKS employees are required to take note of other ERIKS policies and procedures including: Gifts and Hospitality, Travel and Expenses, Information Security, Information Management, Personal Data breach notification, Social Media and Internal Authorisation Matrix.
We have established a dedicated confidential service available to employees with any concerns regarding behaviour and conduct. In 2019, we received 32 reports via our dedicated ‘Speak Up line’. The majority of cases were about labour relations (behaviour and disputes). Each report is investigated using guidelines that set out a clear and comprehensive six -step process. The starting point of an investigation is to understand the merits of the reported concern. If the report has merit, it is investigated. The investigation will report its conclusions and provide advice to management.
Training is an important part of our approach to ensure high standards of business integrity. We use a mix of eLearning and classroom-based training. Our training modules focus on Gifts and Hospitality, and Anti-bribery and Corruption. In 2019, we trained 2,665 employees, exceeding our target of 1,777. For 2020, the focus will be on checking knowledge of procedures knowledge and ensuring managers have the resources to solve any issues. Training is aimed at managers and team-leaders to ensure they set a good example for others.